Recent directives from the Federal Trade Commission (FTC) and the Department of Justice (DOJ) have spotlighted a pressing issue: the preservation of digital communications, particularly through ephemeral messaging applications like Slack, Signal, and Google Chat.
The Securities and Exchange Commission has begun imposing penalties on firms that demonstrate a casual attitude towards maintaining records of their employees’ chat histories. This regulatory body has issued fines totaling $2.7 billion to over 40 companies for carrying out business communications through unofficial channels, such as WhatsApp.