The first attorney represents humanity. His job is to stop AI dead in its tracks and save the world. The second attorney represents artificial intelligence. Her goal is to protect AI and allow it to develop and improve. She believes AI will save the human race.
Bridging the Generational Gap: A Guide for Mediators Engaging Gen Z
Understanding generational characteristics is essential for any mediator who aims to build rapport, foster trust, and facilitate open communication. Generation Z, born between 1997 and 2012, brings a set of distinctive traits that significantly differs from Gen X and Gen Y. Here are five key Gen Z characteristics that mediators must understand:
Digital Natives: Gen Z grew up in the era of smartphones, social media, and instant access to the world’s knowledge. This digital proficiency allows them to navigate online spaces seamlessly, gather information rapidly, and communicate succinctly. As a mediator, embracing digital tools and platforms for communication will resonate well with Gen Z participants.
Drawn from 37 years of experience in litigation, consultation, and mediation, this handbook is a treasure trove of practical tips, transformative approaches, and insightful ideas. Dive in to discover how to master the art of turning adversaries into collaborators, conduct the symphony of communication, persuasion, and negotiation, and unlock consistent success in resolving disputes.
Don’t just navigate the challenging world of conflict resolution – conquer it with confidence and clarity. Get your copy today (Kindle | paperback) and start transforming conflict into collaboration! 🕊️🤝
Harness the prowess of our specialized FREE AI chatbot, the culmination of our 37 years of successful negotiation and mediation tactics. Designed to guide you through your disputes, its assistance is unmatched. Start using it today!
Mediations don’t always lead to resolution. Still, they can offer new insights about the other party or the issue. This new information could be vital in reaching an agreement later on. It might even help in cross-examining a witness during trial.
Let me share a story.
My client had a wrongful death case. The defendant County made an insultingly low settlement offer of $20K. We decided to mediate before the trial, hoping to settle and find closure. After eight hours of negotiation, no resolution came.
My clients considered the mediation a waste of time. I didn’t.
During the negotiations, the defense attorney mentioned something new. It hadn’t come up in four years of litigation and discovery. His remark seemed irrelevant to most, but it gave me insight. It showed me why he was placing so much importance on what I knew was a non-existent issue.
I used this knowledge during the trial. I focused on this issue, which I might have overlooked without the mediation.
The jury returned with a multi-million dollar verdict after two weeks. They said their decision hinged on that one issue I learned during the mediation.
So, the mediation, though not successful immediately, was crucial to winning the case.
Yes, I’m a fan of mediation. So much so that after 37 years of litigating and trying cases, I’m making the transition to being a private mediator.
I’m excited about this next step in my career.
If you have a dispute that needs to be resolved, consider mediation.