How Do You Make Your Clients Feel?

I just started Brian Solis’ new book, “X: The Experience When Business Meets Design” and as usual, Brian has already planted new seeds in my mind. I’ll be taking major action this week to finish the book and then taking steps to continue improving our clients’ experiences and how we make them feel 🙂

A couple of related thoughts on #Periscope this morning…

Brian Solis

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